{"id":2896,"date":"2018-06-04T11:36:18","date_gmt":"2018-06-04T10:36:18","guid":{"rendered":"https:\/\/futuramo.com\/blog\/?p=2896"},"modified":"2024-11-25T10:29:29","modified_gmt":"2024-11-25T09:29:29","slug":"mistakes-managing-remote-teams","status":"publish","type":"post","link":"https:\/\/futuramo.com\/blog\/mistakes-managing-remote-teams\/","title":{"rendered":"5 mistakes to avoid when managing remote teams"},"content":{"rendered":"<p id=\"author\" class=\"post-component text\">Here\u2019s what you won\u2019t be doing: sipping mojitos in Copacabana while your business rakes in cash on the back of cheap internet labor.<\/p>\n<p class=\"post-component text\">But here\u2019s what you could be doing: building incredible stuff with less overhead, fewer costs, less red tape. You could be working with some of the brightest people in the world. Not limited to the best you would find in your immediate surroundings. You would spend more time wondering where to invest in a product. Spend less on how to pay the rent and how to optimize the commute.<\/p>\n<p class=\"post-component text\">The remote economy is a reality. People can work from home in tandem with others, and achieve better results, faster.<\/p>\n<p class=\"post-component text\">But the game isn\u2019t the same as it is in the traditional office. With the new opportunities, come new ways of looking at things, new ways of doing things, and new pitfalls. Here are the top five mistakes I\u2019ve come across in over a decade of managing remote teams &#8211; and how to avoid them!<\/p>\n<h2 id=\"mistake-1-when-youre-not-stalking-your-remote-team-youre-holding-their-hand\" class=\"header-component\"><strong>Mistake #1 &#8211; when you\u2019re not stalking your remote team, you\u2019re holding their hand<\/strong><\/h2>\n<p class=\"post-component text\">I get it. You have your neuroses like everyone else. You wonder if work is being done and if it\u2019s being done well. Yes, if you were doing it, you&#8217;d do it in another way.<\/p>\n<p class=\"post-component text\">I mean, you trust your team, sure! But you, you have the benefit of experience.<\/p>\n<p class=\"post-component text\">Here\u2019s the thing: there\u2019s only one of you. One of the reasons you have a team is because you can\u2019t be everywhere, all the time, doing everything. And you earn experience every day you\u2019re on the job, so that excuse doesn\u2019t cut it. You\u2019ll always be the most experienced person in the company.<\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-2902\" src=\"https:\/\/futuramo.com\/blog\/wp-content\/uploads\/2018\/05\/pexels-photo-872957-1.jpeg\" alt=\"best pratices in managing remote teams\" width=\"800\" height=\"462\" \/><\/p>\n<p class=\"post-component text\">That\u2019s why you should offer feedback and coaching at opportune times. Not nag people to death over the smallest details, several times a day. That will make them focus on updating their CV rather than following your advice.<\/p>\n<h2 id=\"mistake-2-you-proudly-wear-a-4-hour-work-week-t-shirt-and-let-your-team-fend-for-themselves\" class=\"header-component\"><strong>Mistake #2 &#8211; you proudly wear a \u201c4-hour work week\u201d t-shirt and let your team fend for themselves<\/strong><\/h2>\n<p class=\"post-component text\">Jesus! You went all out after reading the previous section, didn\u2019t you? Drop that mojito for a second and offer your team some of the following:<\/p>\n<ul>\n<li class=\"post-component text\"><strong>Goals &amp; direction:<\/strong> on a weekly basis, make it clear what you expect the team to achieve, and what is each team member\u2019s role in the plan.<\/li>\n<li class=\"post-component text\"><strong>Accountability:<\/strong> have everyone place and update tasks on a <a href=\"https:\/\/distantjob.com\/blog\/2018-03-13-the-ultimate-guide-of-remote-team-project-management-tools\" target=\"_blank\" rel=\"noopener\">hassle-free project management system<\/a>.\u00a0 This shouldn\u2019t take more than ten to fifteen minutes of their day.<\/li>\n<li class=\"post-component text\"><strong>Daily meetup:<\/strong> Set a daily call when everyone\u2019s schedules intersect, for a 15-minute video hangout. Here, everyone states what they achieved since the last meeting, and what they expect to accomplish before the next.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-2903\" src=\"https:\/\/futuramo.com\/blog\/wp-content\/uploads\/2018\/05\/pexels-photo-711009-1.jpeg\" alt=\"communication issues when managing remote team\" width=\"800\" height=\"426\" \/><\/p>\n<h2 id=\"mistake-3-you-act-as-if-they-are-internet-robots\" class=\"header-component\"><strong>Mistake #3: you act as if they are internet robots<\/strong><\/h2>\n<p class=\"post-component text\">It\u2019s easy to get into the groove of thinking about your team as if it was a work-producing internet machine. Especially if they deliver on-time and per spec. It\u2019s a challenge to maintain the human connection when you don\u2019t bump into people daily.<\/p>\n<p class=\"post-component text\">At best, this lack of interaction deprives you of your remote team\u2019s full potential. People may do good work, but they will not contribute to their ideas, or take the initiative as often. At worst, you will be looking at a decline in productivity, as people burn out. Remote workers aren\u2019t always introverts. Even those who are, enjoy the occasional bit of human interaction.<\/p>\n<p class=\"post-component text\">Daily meetings as described above help stave off isolation somewhat. But always take the chance to have a one-on-one call with your employee whenever you can.<\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-2904\" src=\"https:\/\/futuramo.com\/blog\/wp-content\/uploads\/2018\/05\/pexels-photo-860227.jpeg\" alt=\"business relationships in remote teams\" width=\"800\" height=\"426\" \/><\/p>\n<p class=\"post-component text\">Talk to them about what\u2019s up. Start with praise. Genuine praise, for something they did or, are doing well. Note their contributions. If possible and appropriate, transition into some personal talk. Get to know them.<\/p>\n<p class=\"post-component text\">One-on-one video meetings are also a great place to offer feedback &#8211; and get feedback too, for that matter!<\/p>\n<h2 id=\"mistake-4-you-rely-on-a-single-point-of-communication\" class=\"header-component\"><strong>Mistake #4 &#8211; you rely on a single point of communication<\/strong><\/h2>\n<p class=\"post-component text\">I love email. I do! It\u2019s super non-intrusive, I can get to it at my own pace, and it\u2019s easy to search from anywhere. The problem? In our hyper-connected age, it can feel a bit like snail-mail. And once you go over three participants in a conversation, the thread gets cluttered.<\/p>\n<p class=\"post-component text\">Even in the digital age, communication channels break down all the time. People forget (or don\u2019t want) to record video conference meetings. Emails get buried under other emails. You misremember the exact terms of the conversation in Slack, so it\u2019s hard to find it.<\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-2905\" src=\"https:\/\/futuramo.com\/blog\/wp-content\/uploads\/2018\/05\/pexels-photo-935949-1.jpeg\" alt=\"communication in remote teams\" width=\"800\" height=\"426\" \/><\/p>\n<p class=\"post-component text\">Any communication of importance, then, should happen twice &#8211; on the main channel, and on a \u201cbackup\u201d channel. In DistantJob\u2019s case, we recap our daily meetings on the appropriate Slack channel. We translate tasks and decisions from our weekly retrospectives into Trello cards. Our team forward significant communications to several people who can act on them. We build redundancy into our systems on purpose. You should, too.<\/p>\n<h2 id=\"mistake-5-you-hire-as-you-do-for-a-local-team\" class=\"header-component\"><strong>Mistake #5 &#8211; you hire as you do for a local team<\/strong><\/h2>\n<p class=\"post-component text\">A good local employee may not translate into a great remote employee, and vice-versa. Sure, technical skills should always be sought after. But remote work asks for a wholly different slew of self-management capabilities.<\/p>\n<p class=\"post-component text\">Let&#8217;s say you avoid all the pitfalls above and act as a stellar remote leader. Your employees still need an above-average capacity to self-motivate and self-manage. The focus is a must &#8211; as much as office distractions abound, working from home comes with its own set of challenges.<\/p>\n<p><img loading=\"lazy\" class=\"alignnone wp-image-2906 size-full\" src=\"https:\/\/futuramo.com\/blog\/wp-content\/uploads\/2018\/05\/pexels-photo-296886.jpeg\" alt=\"hire remotely\" width=\"800\" height=\"320\" \/><\/p>\n<p class=\"post-component text\">There are several good ways to identify excellent remote workers. The interview process is critical. The basic process is to ask them to describe the average work day. Look for people who follow a structured schedule, and set up blocks of time when they sit down and work. Some good things to look for:<\/p>\n<ul>\n<li class=\"post-component text\">A work-dedicated space in their home (office, corner desk, etc.).<\/li>\n<li class=\"post-component text\">Specific <a href=\"https:\/\/futuramo.com\/apps\" target=\"_blank\" rel=\"noopener\">apps and tools they use to keep organized<\/a>.<\/li>\n<li class=\"post-component text\">Awareness of time-zone differences and how they\u2019ll deal with them.<\/li>\n<li class=\"post-component text\">Participating in community-driven online projects. Good examples: wikis, online gaming guilds\/clans, collaborative art projects, etc.<\/li>\n<li class=\"post-component text\">No problem getting on a webcam and communicate with fluency.<\/li>\n<\/ul>\n<h2 id=\"get-out-there-and-make-mistakes\" class=\"header-component\"><strong>Get out there and make mistakes<\/strong><\/h2>\n<p class=\"post-component text\">It&#8217;s easy to read about managing a remote team. These mistakes look quite obvious now that you\u2019ve read about them, right? Well, I guarantee you\u2019ll make them, anyway.<\/p>\n<p class=\"post-component text\">And that\u2019s fine. We\u2019re still exploring what it means to work together, over the internet. With forewarning &#8211; and some of the tips above &#8211; you\u2019ll make them a little bit less often. With practice, you&#8217;ll overcome them a little bit easier.<\/p>\n<p class=\"post-component text\">The remote economy is here to stay. It doesn\u2019t make sense to go back to the old ways. Get on board with remote work, and help your team &#8211; and yourself &#8211; work in a smarter, better, more fulfilling way.<\/p>\n<hr \/>\n<p class=\"post-component text\"><em> About the author:<\/em><\/p>\n<p class=\"post-component text\"><em><strong>Luis Magalh\u00e3es<\/strong>\u00a0is Director of Marketing and editor-in-chief at <a href=\"https:\/\/distantjob.com\/\" target=\"_blank\" rel=\"noopener nofollow\">DistantJob<\/a>. He writes about how to build and manage remote teams, and the benefits of hiring remote workers. He\u2018s been managing editorial teams remotely for the past 15 years, and training teammates to do so for nearly as long. Get in touch with him via Luis@distantjob.com or by tweeting @distantjob<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"The remote economy is here to stay. Get on board with remote work, and help your team &#8211; and yourself &#8211; work in a smarter, better, more fulfilling way.\n","protected":false},"author":60,"featured_media":3110,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"csco_singular_sidebar":"","csco_page_header_type":"","csco_page_load_nextpost":"","csco_post_video_location":[],"csco_post_video_url":"","csco_post_video_bg_start_time":0,"csco_post_video_bg_end_time":0},"categories":[101,303],"tags":[14,1254,132,166],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>5 mistakes to avoid when managing remote teams | Futuramo Blog<\/title>\n<meta name=\"description\" content=\"The remote economy is here to stay. Get on board with remote work, and help your team - and yourself - work in a smarter, better, more fulfilling way. 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