Customer success: how to save 80% of the time spent on internal communication
Within a few days we completely gave up sticky notes and none of us had to ask repetitive questions regarding ongoing projects anymore. All needed information was kept in the Projects App and instead of writing long essays everybody switched to making short & concise notes that were super-clear to other folks.
I would estimate that thanks to using Futuramo we saved around 80% of the time we used to spend on internal communication.
Another extra 2 or 3 hours per week
Chris was on a lookout for a project management tool. He needed to save time spent on managing and keep track with tasks progress.
For me, Futuramo was also helpful in organizing work for other employees and creating necessary reports. Again, instead of running around and asking people about current tasks’ statuses, I was able to easily track completeness, timeliness and emerging issues within one platform. That’s at least another 2 or 3 hours saved per week, says Chris.
I just want to say „Thank you” and give a hug to my Futuramo representative for bringing this decent tool to my attention and – later – work. The way we’re being handled as a customer and their approach to constructive feedback makes me sure that we will be using the platform for a long time ahead.
Brandgraf is an advertising agency focused on helping companies build branding and brand awareness. With a rich portfolio of digital projects for over 100 companies, they turn every gained minute into creative work.